Introduction
Land and Sea Detailing Inc (referred to as 'we,' 'us,' or 'our') operates the website located at landseadetailinginc.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully. By using our website you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you interact with our website or contact form. Personal identification information including your name, email address, phone number, and vessel or vehicle information you voluntarily provide when submitting a contact form or requesting a quote. Usage data including your IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website. We use this data to improve our website and understand how visitors use our services. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
How We Use Your Information
We use the information we collect for the following purposes. To respond to your inquiry and provide you with a service quote. To schedule and coordinate detailing services at your location. To send you appointment confirmations, service reminders, and follow-up communications related to your service. To send promotional communications about our services if you have opted in to receive them. To improve our website, services, and customer experience. To comply with applicable legal obligations.
SMS and Text Message Communications
If you provide your mobile phone number and consent to receive text messages from Land and Sea Detailing Inc, we may send you service appointment reminders, scheduling confirmations, follow-up messages, and promotional offers related to our detailing services. By providing your phone number and opting in you agree to receive text messages from us. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message we send you. After opting out you will receive one final confirmation message and no further texts will be sent. For help reply HELP or contact us at (754) 368-0621. We comply with the federal Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA). We will not send text messages before 8 a.m. or after 8 p.m. in the recipient's local time zone. We will not send more than 3 text messages within any rolling 24-hour period. We maintain records of all consent received and honor all opt-out requests immediately. Opting in to text messages is never required to receive our services or request a quote.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However some features of our website may not function properly without cookies.
Third Party Services
We use GoHighLevel as our website and CRM platform and Stripe for payment processing. These third party services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies. We do not control and are not responsible for the privacy practices of third party services.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However no method of transmission over the internet or method of electronic storage is 100 percent secure and we cannot guarantee absolute security.
Your Rights
Depending on your location you may have certain rights regarding your personal information including the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your personal information, the right to opt out of marketing communications at any time, and the right to opt out of SMS communications by replying STOP to any text message. To exercise any of these rights please contact us at richardnoto1258@gmail.com or call (754) 368-0621.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the Last Updated date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy please contact us. Land and Sea Detailing Inc. Phone: (754) 368-0621. Email: richardnoto1258@gmail.com. Website: landseadetailinginc.com.